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Where did the "Main Contact" field go?

vervinckt_joyca
Active Contributor
385

Hi,

On "Spotlighting Accounts", there used to be a field "Main Contact":

But since activating "contact to account relationships", we seem to be missing that field:

Anyone who knows how we can get this field back?

I checked a trace, the information about Main Contact still comes in from Sales Cloud in the "DefaultIndicator" attribute:

      <RoleCode listAgencyID=" " listID=" " listVersionID=" ">BUR001</RoleCode>
      <DefaultIndicator>false</DefaultIndicator>

So Marketing still receives that info. I just can't see what Marketing does with it, where it is written to, and where it can be visualized.

Kr

Joyca

Accepted Solutions (1)

Accepted Solutions (1)

andreasfranz
Product and Topic Expert
Product and Topic Expert
0 Likes

Hello Joyca,

for the current version of the contact-to-account relationship feature this field was removed intentionally when this feature is turned on.

It will be available again in one of the upcoming Releases.

best regards

Andreas

vervinckt_joyca
Active Contributor
0 Likes

Ok, thanks for that info andreasfranz !

At that time in a next release, will the field also become available for segmentation? So that we can create a campaign to send an email to only the Main Contacts of an account?

vervinckt_joyca
Active Contributor

andreasfranz , would you have some more info about when this Main Contact field would be back available?

Thanks

Answers (0)