Where can I view the purchase orders in MKT

[former_member654580]

Hello experts.

I am testing my first integration between Commerce and Marketing.

But I have a question, where can I view the purchase orders that are generated in Commerce here in MKT.

I check the customer's interactions in orders or in the sales icon, nothing is reflected.

Neither in the segmentation models, although at this point they have an example of which attributes must be made visible to be able to segment with that data.

There is an app where you can see a list of all orders or orders from commerce or from other systems.

Regards

Elio C

[SCHNEIDERT · Accepted solution]

Hi Elio,

Sales Orders are replicated to SAP Marketing Cloud as Interactions as you already mentioned. Did you check the Import Monitor if they did arrive at Marketing Cloud? Maybe there's an issue on CPI side?

Did you already check the "Browse Interaction Data" app? At least the interactions should be visible there.

BR Tobias