When tried to access the plp page, we get no live solr server available to serve this request - FacetSearchException

[former_member630762]

We are migrating from 6.3 to 1811, solr indexing was successful. But when we try to access any plp, we get 0 products available in the storefront and in the console we get the below error.

de.hybris.platform.solrfacetsearch.search.FacetSearchException: No live SolrServers available to handle this request at de.hybris.platform.solrfacetsearch.search.impl.DefaultFacetSearchStrategy.search(DefaultFacetSearchStrategy.java:180) ~[solrfacetsearchserver.jar:?] at de.hybris.platform.solrfacetsearch.search.impl.DefaultFacetSearchService.search(DefaultFacetSearchService.java:89) ~[solrfacetsearchserver.jar:?] at de.hybris.platform.solrfacetsearch.search.impl.DefaultFacetSearchService.search(DefaultFacetSearchService.java:78) ~[solrfacetsearchserver.jar:?] at de.hybris.platform.commerceservices.search.solrfacetsearch.populators.SolrSearchRequestResponsePopulator.populate(SolrSearchRequestResponsePopulator.java:71) [classes/:?] at de.hybris.platform.commerceservices.search.solrfacetsearch.populators.SolrSearchRequestResponsePopulator.populate(SolrSearchRequestResponsePopulator.java:1) [classes/:?] at de.hybris.platform.converters.impl.AbstractPopulatingConverter.populate(AbstractPopulatingConverter.java:73) [classes/:?] at de.hybris.platform.converters.impl.AbstractConverter.convert(AbstractConverter.java:41) [classes/:?] at de.hybris.platform.commerceservices.search.solrfacetsearch.impl.DefaultSolrProductSearchService.doSearch(DefaultSolrProductSearchService.java:152) [classes/:?] at de.hybris.platform.commerceservices.search.solrfacetsearch.impl.DefaultSolrProductSearchService.categorySearch(DefaultSolrProductSearchService.java:129) [classes/:?] at de.hybris.platform.commerceservices.search.solrfacetsearch.impl.DefaultSolrProductSearchService.categorySearch(DefaultSolrProductSearchService.java:1) [classes/:?] at de.hybris.platform.commercefacades.search.solrfacetsearch.impl.DefaultSolrProductSearchFacade$4.execute(DefaultSolrProductSearchFacade.java:182) [classes/:?] at de.hybris.platform.commercefacades.search.solrfacetsearch.impl.DefaultSolrProductSearchFacade$4.execute(DefaultSolrProductSearchFacade.java:1) [classes/:?] at de.hybris.platform.commerceservices.threadcontext.impl.DefaultThreadContextService.executeInContext(DefaultThreadContextService.java:51) [classes/:?] at de.hybris.platform.commercefacades.search.solrfacetsearch.impl.DefaultSolrProductSearchFacade.categorySearch(DefaultSolrProductSearchFacade.java:175) [classes/:?] at de.hybris.platform.acceleratorstorefrontcommons.controllers.pages.AbstractCategoryPageController$CategorySearchEvaluator.doSearch(AbstractCategoryPageController.java:290) [classes/:?] at com.deere.hybris.jdb2c.storefront.controllers.pages.CategoryPageController.performSearchAndGetResultsPage(CategoryPageController.java:138) [classes/:?] at com.deere.hybris.jdb2c.storefront.controllers.pages.CategoryPageController.category(CategoryPageController.java:94) [classes/:?] at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) ~[?:1.8.0_181] at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_181] at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source) ~[?:1.8.0_181] at java.lang.reflect.Method.invoke(Unknown Source) ~[?:1.8.0_181] at org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:205) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:133) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:97) [spring-webmvc-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:849) [spring-webmvc-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:760) [spring-webmvc-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:85) [spring-webmvc-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:967) [spring-webmvc-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:901) [spring-webmvc-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:970) [spring-webmvc-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.servlet.FrameworkServlet.doGet(FrameworkServlet.java:861) [spring-webmvc-4.3.21.RELEASE.jar:4.3.21.RELEASE] at javax.servlet.http.HttpServlet.service(HttpServlet.java:635) [servlet-api.jar:?] at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:846) [spring-webmvc-4.3.21.RELEASE.jar:4.3.21.RELEASE] at javax.servlet.http.HttpServlet.service(HttpServlet.java:742) [servlet-api.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231) [catalina.jar:8.5.23] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.23] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:327) [coreserver.jar:?] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$StatisticsGatewayFilter.doFilter(AbstractPlatformFilterChain.java:415) [coreserver.jar:?] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at com.deere.hybris.filters.JDAssistedServiceFilter.doFilterInternal(JDAssistedServiceFilter.java:93) [classes/:?] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at com.deere.hybris.jdb2c.storefront.filters.CustomerLocationRestorationFilter.doFilterInternal(CustomerLocationRestorationFilter.java:52) [classes/:?] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at com.deere.hybris.jdb2c.storefront.filters.CartRestorationFilter.doFilterInternal(CartRestorationFilter.java:64) [classes/:?] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at com.deere.hybris.jdb2c.storefront.filters.AnonymousCheckoutFilter.doFilterInternal(AnonymousCheckoutFilter.java:36) [classes/:?] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:317) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:127) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:91) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:114) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.authentication.rememberme.RememberMeAuthenticationFilter.doFilter(RememberMeAuthenticationFilter.java:150) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:170) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:200) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:116) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:66) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:157) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:331) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:214) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:177) [spring-security-web-4.2.6.RELEASE.jar:4.2.6.RELEASE] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at com.deere.hybris.jdb2c.storefront.filters.FileUploadFilter.doFilterInternal(FileUploadFilter.java:51) [classes/:?] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at com.deere.hybris.jdb2c.storefront.filters.UrlEncoderFilter.doFilterInternal(UrlEncoderFilter.java:74) [classes/:?] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at com.deere.hybris.jdb2c.storefront.filters.StorefrontFilter.doFilterInternal(StorefrontFilter.java:82) [classes/:?] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at com.deere.hybris.jdb2c.storefront.filters.cms.CMSSiteFilter.doFilterInternal(CMSSiteFilter.java:100) [classes/:?] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at com.deere.hybris.jdb2c.storefront.filters.RequestLoggerFilter.doFilterInternal(RequestLoggerFilter.java:71) [classes/:?] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at com.deere.hybris.jdb2c.storefront.filters.AcceleratorAddOnFilter.doFilter(AcceleratorAddOnFilter.java:90) [classes/:?] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at de.hybris.platform.servicelayer.web.SessionFilter.doFilter(SessionFilter.java:99) [coreserver.jar:?] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at de.hybris.platform.servicelayer.web.Log4JFilter.doFilter(Log4JFilter.java:44) [coreserver.jar:?] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain$InternalFilterChain.doFilter(AbstractPlatformFilterChain.java:297) [coreserver.jar:?] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain.processStandardFilterChain(AbstractPlatformFilterChain.java:206) [coreserver.jar:?] at de.hybris.platform.servicelayer.web.AbstractPlatformFilterChain.doFilterInternal(AbstractPlatformFilterChain.java:183) [coreserver.jar:?] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at com.deere.hybris.jdb2c.storefront.filters.UrlPathFilter.doFilterInternal(UrlPathFilter.java:82) [classes/:?] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.23] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.23] at org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52) [tomcat-websocket.jar:8.5.23] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.23] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.23] at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:197) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:107) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.23] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.23] at com.deere.hybris.jdb2c.storefront.filters.AcceleratorAddOnFilter.doFilter(AcceleratorAddOnFilter.java:90) [classes/:?] at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:347) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:263) [spring-web-4.3.21.RELEASE.jar:4.3.21.RELEASE] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.23] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.23] at de.hybris.platform.servicelayer.web.XSSFilter.processPatternsAndDoFilter(XSSFilter.java:358) [coreserver.jar:?] at de.hybris.platform.servicelayer.web.XSSFilter.doFilter(XSSFilter.java:306) [coreserver.jar:?] at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) [catalina.jar:8.5.23] at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) [catalina.jar:8.5.23] at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199) [catalina.jar:8.5.23] at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96) [catalina.jar:8.5.23] at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:140) [catalina.jar:8.5.23] at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) [catalina.jar:8.5.23] at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87) [catalina.jar:8.5.23] at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:650) [catalina.jar:8.5.23] at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:342) [catalina.jar:8.5.23] at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:803) [tomcat-coyote.jar:8.5.23] at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66) [tomcat-coyote.jar:8.5.23] at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:868) [tomcat-coyote.jar:8.5.23] at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1459) [tomcat-coyote.jar:8.5.23] at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) [tomcat-coyote.jar:8.5.23] at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source) [?:1.8.0_181] at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source) [?:1.8.0_181] at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) [tomcat-util.jar:8.5.23] at java.lang.Thread.run(Unknown Source) [?:1.8.0_181]

[sandeepsoma2]

Are you able to access the solr console via http://localhost:8983/solr/ (8983 is default solr port). Then select solr core and execute the query. Check if you can see the indexed products in the result.

[former_member630762]

Hi Sandeep I tried to access the solr admin, it asks for credentials. I entered admin and s3cr3t. It says authentication failed. It never happened earlier, I am not sure where can I find these credentials.

[VinayKumarS]

you can try with below

 solrserver.instances.default.user=solrserver
 solrserver.instances.default.password=server123

[former_member630762]

Only thing I could do is to change the port number from 8983 to 8984 but when I open the solr admin,, It says

cause is another Solr server (or another solr core in this server) also configured to use this directory; other possible causes may be specific to lockType: native

[former_member704915 · Accepted solution]

Hi! I assume you are getting this error on your local system where you do not have master and slave configuration. Login to backoffice and Navigate to Facet search configuration --> your site index--> solr server configuartion. Check the value set for "Use Master Node(s) exclusively for indexing". It should be false.

Also, double click on "Endpoint URLs" and check the value set for "Master". It should be true.

Let me know if this helps!

[former_member630762 · Accepted solution]

Thank you Abhijit. Check the value set for "Use Master Node(s) exclusively for indexing". It should be false. this worked for me.

[sourabhchowdhary5788 · Accepted solution]

Thank you Abhijit. I was facing similar issue and got this resolved using your solutions.

[Former Member]

hi Abhijeet,

I was facing same issue , checked all the steps but still I am not able to access solr server getting error while indexing

ERROR [BackofficeLO-7] (000007PT) [SolrStandaloneSearchProvider] Server refused connection at: http://localhost:8983/solr org.apache.solr.client.solrj.SolrServerException: Server refused connection at: http://localhost:8983/solr

[VinayKumarS]

On the PLP page the products data will be retrieved from Solr server. Not from the database. If the solr server has some problem you will not see any data on the storefront or you get an error.

Can you go and check if your solr is running fine or not.

If running can you check if you can query on solr server or not

If that works fine. Can you check your server logs if solr configuration didint give any error.

[former_member630762]

Thank you VInay. I checked all the steps you suggested.