on 2025 Feb 07 9:28 AM
Hi All,
We are currently migrating Hybris Marketing on-premise system to other Marketing tool. I just want to clarify that what happens when a recipient unsubscribes from an old email is sent from hybris.
Does anyone have any suggestion for this that how do we manage permission from old email once we are fully migrated to other marketing tool?
Thanks,
Shivani
Request clarification before answering.
Hello @ShivaniParihar
This is a known topic for people who're sunsetting the yMkt application.
Recommendations: It's suggested that you keep the yMkt application ON for few months (preferably 2-3, anyway license cost has been reduced alot) after you've migrated all the Automation and Triggered based campaigns so that you keep receiving those interactions which you can later on export and import to NEW system. If you decide to shutdown the yMkt system immediately, you'll loose those interactions (email open/click/etc).
If it helped, mark the thread as an accepted solution.
Thanks & Regards,
Kunal Bansal, SAP CX SME
https://www.linkedin.com/in/thekunalbansal
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