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What happens to links when SAP Hybris marketing is migrated to other system?

ShivaniParihar
Participant
0 Kudos
145

Hi All,

We are currently migrating Hybris Marketing on-premise system to other Marketing tool. I just want to clarify that what happens when a recipient unsubscribes from an old email is sent from hybris.

Does anyone have any suggestion for this that how do we manage permission from old email once we are fully migrated to other marketing tool?

Thanks,

Shivani

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KunalBansal
SAP Champion
SAP Champion
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Hello @ShivaniParihar 
This is a known topic for people who're sunsetting the yMkt application.
Recommendations: It's suggested that you keep the yMkt application ON for few months (preferably 2-3, anyway license cost has been reduced alot) after you've migrated all the Automation and Triggered based campaigns so that you keep receiving those interactions which you can later on export and import to NEW system. If you decide to shutdown the yMkt system immediately, you'll loose those interactions (email open/click/etc). 
If it helped, mark the thread as an accepted solution.
Thanks & Regards,
Kunal Bansal, SAP CX SME
https://www.linkedin.com/in/thekunalbansal

ShivaniParihar
Participant
0 Kudos

Hi Kunal,

Can we add other product un subscription link in hybris email and use it? we can use that link like a month before?Can this be an accepted solution?

KunalBansal
SAP Champion
SAP Champion
0 Kudos
Hi Shivani, If you are able to add URLs for which you can capture interactions in NEW system, then it's possible. Kunal