What does it mean to integrate two Commerce companies to SAP Marketing Cloud?

[former_member654580]

Hi experts

I have a logic query I think 🙂

The customer is going to install SAP Commerce Cloud to two of his companies and also SAP Marketing Cloud. For the purposes of configuration and integration, what special activity should be carried out?

I mean, for example, with a user, system and communication agreement, is it enough?

or you must have a configuration for each one separately, of course having a marketing area for each of them.

BR.

Elio C

[SCHNEIDERT · Accepted solution]

Hi Elio,

I think it depends on the specific scenario. Do you use different CPI tenants between the Commerce systems and Marketing Cloud? Or do both Commerce Clouds send their data to the same CPI? Because in the Communication System in MC you specify the host of CPI, so I would say you need different Communication Systems if you use different CPI tenants.

In addition to that I think (beside Marketing Areas) you should create different ID Origins for the both Commerce Clouds, so that you won't get a problem regarding the IDs.

Never implemented that scenario but that's the first thing that comes into my mind.

BR Tobias

[former_member654580 · Accepted solution]

Hi Tobias,

Thanks for your answer.

Both companies use the same CPI tenant.

In that case, I suspect that the same is the case of connecting two companies that are in the same S4HANA.

It would be the same connection for both companies.

BR Elio