welcome email triggering after term consents granted

[grohitg238]

Hello experts,

We are implementing consents and welcome email, but welcome email is getting triggered only after user user login for first time and granting consent.

Configuration : Terms consent is Active.

steps we have followed :

1. create user in CDC using REST API from backend without terms consent information.(registration not finalized)

2. user logs in for first time to see registration completion screen where consent is configured.

3. once user accepts terms then only assign login session.

We are expecting welcome email at step 1 but receiving it at step 3.

Please share your though, it would be much appreciated.

Thanks,

Rohit

[former_member629536 · Accepted solution]

Hi Rohit,

This is the correct behaviour as designed.
The welcome email will only trigger once the user is fully registered and all mandatory fields are completed.
At step 1, the user is not fully registered.

Regards

Ibrahim