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Way to get Marketing Subscription out of SAP Marketing Cloud into CRM on premise

former_member536943
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Hello,

we are using SAP Marketing Cloud and CRM on Premise.
Since the new GDPR in May 2018 way are doing the Double Opt-in for Permissions in SAP Marketing Cloud. This means the subscriptions for a contacts person are in SAP Marketing Cloud maintained.

We also need this information in SAP CRM. We know that we have the possibility to make a manual Exceldownload and than we can do a manual import into SAP CRM by ELM. This means a lot of manual effort.

Is there a way to automatize this process? Can we use CDS views which are generated every night and sent the data over a API or a Iflow from SAP Marketing Cloud into CRM on premise?
Maybe you can help me to understand how the process could work.

This is the marketing permission block where we would like to put the information in CRM:
Contact Person - permission block:

This is the permission and subscription block in SAP Marketing Cloud:

BR Christof

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Answers (1)

Answers (1)

KunalBansal
SAP Champion
SAP Champion

Dear Christof,

Below are the possibilities:

  1. Integration with SAP CRM - Outbound Channel
  2. Integration with SAP CRM - Inbound Channel

Best Regards,

Kunal