cancel
Showing results for 
Search instead for 
Did you mean: 
Read only

User Subscriptions action button is greyed out in SAP C4C

syed_muheed
Participant
0 Kudos
773

Hello,

Greetings!

Could you please let me know how to enable 'User Subscriptions' action button under Administration >> Business users in SAP C4C.

Steps to reproduce:

1. Login into C4C.

2. Go to Administration >> Business Users.

3. Select a user.

4. Click on Edit.

I can see only two options Attributes and Access Rights and not User Subscription(It is greyed out).

Which work center view needs to be enabled in Administration Work center to enable this button.

Thank you in advance.

Regards,

Muheed Syed

View Entire Topic
danpickering77
Discoverer

Hi Syed Basha,

I also faced this issue, please ensure the following work centres are enabled in the users business role.

SEOD_ADMIN_SETUP_WCVIEW - General Settings

CI_CCC_USERSUBSCRIPTIONS - Purchased Licenses

It remains greyed out unless General settings is added

Regards,

Dan

syed_muheed
Participant
0 Kudos

Thanks alot Dan!!