Update SAP Customer Checkout Manager - HTTP Status 404 Not found

[gsergent]

Dear all,

I'm trying to update the SAP Customer Checkout Manager folowing an update of the SAP Customer Checkout (2.0 FP09 PL12 to 2.0 FP11 PL03). The browser returns an error HTTP status 404 - not found the origin server did not find a current representation.

I did following:

• Installing SAPMachine11 and create a new environment variable with the name JAVA_HOME.
• Updating the SAP Customer Checkout 2.0 FP11 using the Installation Wizard and it’s working
• The extract of the ccos.war file has finished and kept the file in B1i installation path. It was working, but I removed and replaced latest version ccos.war (2.0 FP11 PL03). Then I enter the URL <server name>/CCOS the mentioned error « HTTP Status 404 - Not found » is returned by the browser. I also tried to restart the B1i Integration Server but without sucess.

  

  What can I do?

Thanks and regards

Guillaume

[anderson_schmitt]

Hi Guillaume,

As Kai mentioned, it is recommended to use a separate Tomcat for the SAP Customer Checkout manager.

Refer to the documentation below for further information.
https://partneredge.sap.com/en/library/assets/products/cust_mng/dgl/00/25/SAP740025.html

This documentation explains how to install and configure the CCO manager using the SAP Machine 11.

Regards,
Anderson