Update/Initialization not getting completed in 1905

[Former Member]

I am installing b2c accelerator using recipe in 1905, and after build and server startup, While I was performing a system update, during creation of project data, suddenly got the JVM error mentioned below and hybris server got restarted.

My system specifications are as follows:

Hybris suit - 1905, recipe - b2c_acc_plus

 tomcat.generaloptions=--add-exports="java.base/jdk.internal.ref=ALL-UNNAMED" --add-exports="java.naming/com.sun.jndi.ldap=ALL-UNNAMED" --add-exports="jdk.management.agent/jdk.internal.agent=ALL-UNNAMED" -Djava.locale.providers=COMPAT,CLDR -Xmx2G -ea -Dcatalina.base=%CATALINA_BASE% -Dcatalina.home=%CATALINA_HOME% -Dfile.encoding=UTF-8 -Djava.util.logging.config.file=jdk_logging.properties -Djava.io.tmpdir="D:\Hybris\CXCOMM190500P_0-70004140\hybris\temp\hybris"

error stack trace:

 INFO  [update-electronicsIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-electronicsIndex-cronJob) [SolrIndexerJob] Started indexer cronjob.
 INFO  [update-electronicsIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-electronicsIndex-cronJob) [SolrIndexerJob] Finished indexer cronjob.
 INFO  [update-apparel-ukIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-apparel-ukIndex-cronJob) [SolrIndexerJob] Started indexer cronjob.
 INFO  [update-apparel-deIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-apparel-deIndex-cronJob) [SolrIndexerJob] Started indexer cronjob.
 INFO  [update-apparel-ukIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-apparel-ukIndex-cronJob) [SolrIndexerJob] Finished indexer cronjob.
 INFO  [update-apparel-deIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-apparel-deIndex-cronJob) [SolrIndexerJob] Finished indexer cronjob.
 INFO  [hybrisHTTP3] (00000105) [Importer] Processed and resolved 30590 items in 60 s (speed 509 items/s). Overall processed and resolved items: 30590.
 INFO  [update-electronicsIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-electronicsIndex-cronJob) [SolrIndexerJob] Started indexer cronjob.
 INFO  [update-electronicsIndex-cronJob::de.hybris.platform.servicelayer.internal.jalo.ServicelayerJob] (update-electronicsIndex-cronJob) [SolrIndexerJob] Finished indexer cronjob.
 #
 # A fatal error has been detected by the Java Runtime Environment:
 #
 #  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x00007ffa88e3dc96, pid=37412, tid=29256
 #
 # JRE version: Java(TM) SE Runtime Environment (11.0.3+12) (build 11.0.3+12-LTS)
 # Java VM: Java HotSpot(TM) 64-Bit Server VM (11.0.3+12-LTS, mixed mode, tiered, compressed oops, g1 gc, windows-amd64)
 # Problematic frame:
 # V  [jvm.dll+0x19dc96]
 #
 # No core dump will be written. Minidumps are not enabled by default on client versions of Windows
 #
 # An error report file with more information is saved as:
 # D:\Hybris\CXCOMM~1\hybris\bin\platform\tomcat\bin\hs_err_pid37412.log
 #
 # If you would like to submit a bug report, please visit:
 #   http://bugreport.java.com/bugreport/crash.jsp
 #
 JVM exited unexpectedly.
 Reloading Wrapper configuration...
 Launching a JVM...
 WrapperManager: Initializing...
 Jun 25, 2019 3:35:14 PM org.apache.coyote.AbstractProtocol init
 INFO: Initializing ProtocolHandler ["http-nio-9001"]
 Jun 25, 2019 3:35:15 PM org.apache.tomcat.util.net.NioSelectorPool getSharedSelector
 INFO: Using a shared selector for servlet write/read
 Jun 25, 2019 3:35:15 PM org.apache.coyote.AbstractProtocol init
 INFO: Initializing ProtocolHandler ["https-jsse-nio-9002"]
 Jun 25, 2019 3:35:15 PM org.apache.tomcat.util.net.NioSelectorPool getSharedSelector
 INFO: Using a shared selector for servlet write/read
 Jun 25, 2019 3:35:15 PM org.apache.coyote.AbstractProtocol init
 INFO: Initializing ProtocolHandler ["ajp-nio-8009"]
 Jun 25, 2019 3:35:15 PM org.apache.tomcat.util.net.NioSelectorPool getSharedSelector
 INFO: Using a shared selector for servlet write/read
 Jun 25, 2019 3:35:15 PM org.apache.catalina.startup.Catalina load
 INFO: Initialization processed in 1903 ms
 Jun 25, 2019 3:35:15 PM org.apache.catalina.core.StandardService startInternal
 INFO: Starting service [Catalina]
 INFO  [localhost-startStop-1] [TenantStartupNotifier] Using default implementation of TenantStartupNotifier for tenant <>
 INFO  [localhost-startStop-1] [TenantStartupNotifier] Instantiating de.hybris.platform.core.BlockingTenantStartupNotifier for tenant <>.
 >>> No SAP licenses found in the system. Trying fallback to hybris license.
 INFO  [localhost-startStop-1] [Registry] Using additional Trust Store set in the hybris properties.
 INFO  [localhost-startStop-1] [JerseyClientDefaultSslContextProvider] Jersey client will use jvm default SSLContext
 INFO  [localhost-startStop-1] [Registry] Additional Trust Store has been merged with the default SSLContext.

Can anyone please help on this? Thanks in advance!

[VinayKumarS]

which java environment you are using?

[Former Member]

java version "11.0.3" 2019-04-16 LTS

[Former Member]

It seems it is resolved now. I was getting an error during server startup - Context initialization failed (https://experts.hybris.com/questions/112538/im-getting-context-initialization-failed-in-hybris.html?... Once this got resolved, I found my system update also got finished successfully.