Unable to replicate attacments in a Service ticket from C4 to S4.

[vijaybtvbd]

Hi Experts,

We are unable to replicate the attachments that are attached to an service ticket from C4 to S4.

Required service ( Replicate Service Ticket Attachment to SAP Business Suite ) is enabled in Communication arrangements and ping test is successful. However no messages are getting triggered.

Anyone came across this please share some insights.

Thanks in Advance

Best regards

Krishna

[saipeddaiahgari]

Hi Krishna,

You can check this KBA if it helps to resolve your issue.

https://userapps.support.sap.com/sap/support/knowledge/en/2557667

Thanks

Sai.

[vijaybtvbd]

Hello Experts,

Any insights plz.

Thank you

Krishna