Unable to render .EPS and >PSD files in SAP Commerce backoffice and smartedit

[former_member1303571]

Need to render the preview of .EPS,.PSD files in SAP Commerce backoffice & smartedit after importing them into hybris media store. Is there anyway to configure it? Currently, no thumbnail is getting shown, even though the media URL points to the file.

[mpern · Accepted solution]

EPS and PSD files are not supported by browsers.

If you want to display them, you have to convert them first to an image format that is suitable to use on the web.