Unable to Publish new promotion in Hybris version 6.2.0.10

[Former Member]

Hello everyone ,

I am facing issue with Promotion publication , while publishing promotion getting below error

 INFO   | jvm 1    | main    | 2018/02/26 05:51:05.733 | ERROR [RulePublisher-Thread-847] [AbstractKieModule] Unable to build KieBaseModel:promotions-base
 INFO   | jvm 1    | main    | 2018/02/26 05:51:05.733 | [22,49]: [ERR 102] Line 22:49 mismatched input 'OR' in query
 INFO   | jvm 1    | main    | 2018/02/26 05:51:05.733 | [0,0]: Parser returned a null Package
 INFO   | jvm 1    | main    | 2018/02/26 05:51:05.733 |
 INFO   | jvm 1    | main    | 2018/02/26 05:51:05.733 | ERROR [RulePublisher-Thread-847] [DefaultRulePublishingSpliterator] ERROR [ERR 102] Line 22:49 mismatched input 'OR' in query de/hybris/platform/droolsruleengineTESTPERuleMedia.drl
 INFO   | jvm 1    | main    | 2018/02/26 05:51:05.733 | ERROR [RulePublisher-Thread-847] [DefaultRulePublishingSpliterator] ERROR Parser returned a null Package de/hybris/platform/droolsruleengineTESTPERuleMedia.drl
 INFO   | jvm 1    | main    | 2018/02/26 05:51:05.733 | ERROR [RuleEngine-module-swapping-0] [DefaultRuleEngineKieModuleSwapper] DroolsInitializationException occured {}
 INFO   | jvm 1    | main    | 2018/02/26 05:51:05.733 |  de.hybris.platform.ruleengine.exception.DroolsInitializationException: Initialization of rule engine failed during the deployment phase: [ERR 102] Line 22:49 mismatched input 'OR' in query, Parser returned a null Package
 INFO   | jvm 1    | main    | 2018/02/26 05:51:05.733 |         at de.hybris.platform.ruleengine.    .impl.DefaultRuleEngineKieModuleSwapper.deployRules(DefaultRuleEngineKieModuleSwapper.java:704) ~[ruleengineserver.jar:?]
 INFO   | jvm 1    | main    | 2018/02/26 05:51:05.733 |         at de.hybris.platform.ruleengine.init.impl.DefaultRuleEngineKieModuleSwapper.lambda$11(DefaultRuleEngineKieModuleSwapper.java:310) ~[ruleengineserver.jar:?]

Can somebody please help on this issue ?

[Former Member]

Hi Team ,

I am not seeing the option to publish the promotion in the backoffice.I am using 1905 and there is noo exception in console logs. Does anyone has any clue for this?

[former_member469962]

Hello!

We may need a little more information on this.

1. Recipe used to initialize platform.

2. Reproduced on OOTB platform?

3. Exact steps to reproduce the issue on the OOTB platform including how the promotion was created.

Warm regards,
Shwetha