Unable to ping CPI tenant from C4C

[former_member250819]

Hi All,

We are getting attached error while pinging CPI from C4C. We are using CPI and Hana Cloud Connector.capture.png

How to solve this error?

[Bharathraj_A]

Hello Rithi,

This is the expected behaviour. Please check this link

https://apps.support.sap.com/sap/support/knowledge/public/en/2604833

To check the connection,

You can check the connectivity from c4c..in admin, common task..communication arrangement for on prem..fill those fields and test it.

Or you can execute the RCOD_CHECK_E2E_CONNECTIVITY on ERP to check the connectivity from ERP to C4C

Regards

Bharathraj