Unable to fetch Activity Collection in SAP C4C

[former_member690694]

Dear Team,

I am trying to get ActivityCollection from C4C system but i am getting error- "Not Authorized: Check Authorization Restriction for the User". As i have tried with admin user access too and with number of other access users but getting same error.

Could you please confirm what access required for fetching activity collection from C4C. As i am able to fetch rest of data from leadcollection, oppo. collectoin etc except Activity Collection.

activity-collection.png

Thanks and Regards,

MD.

[former_member564242]

Dear Madhuri,

You receive the error 'Not Authorized: Check Authorization Restriction for the User' when trying to retrieve data from Employee collection via Odata services.

Obs.: This error can also occur when trying to retrieve data from other work centers / views.Also Employee is an example here

Resolution

The user might have the view of People -> Employees assigned, but for accessing Employee Collection via Odata it is required to have the view of Employees from Administrator work center assigned:

1. Go to the Administrator work center.
2. Open the Business Users view.
3. Select the required user.
4. Click on Edit -> Access Rights.
5. Go to the Work Center and View Assignment tab.
6. Expand the work centerSEODADMINWCF / Administrator.
7. Assign the view BPM_EMPLOYEES / Employees to the user.
8. Save it.

Now the user should be able to access the Employee Collection without errors.

Obs.: If the error occurs for other collections, the same solution of assigning access to the required view should apply.