Unable to acess Sales Screen and Search Menu with Admin Users

[Tiago_Goncalves1]

Hello SAP Community!
Hope you're all doing well.

In SAP Customer Checkout, I'm having a problem with my admin users...
I'm not able to acess sales screen on CCO with them, and can not as well acess the search bar (to search for articles, receipts, etc...).

I checked all the permissions and they're given both to the user and to the user role.
Once I login with this users I'm redirected to ./configuration.jsp and can not acess /sales.jsp as you can see below:

 I can synchronize users from the Customer Checkout Manager sucessfully.
I gave full permissions to both Admin users and Administrator Role.

Note: With the cashiers user I can acess sales screen and configuration screen (if permission given)

Hope you can help with regarding this topic.
Thank you in advance.

King regards,
Tiago Gonçalves

[Tiago_Goncalves1 · Accepted solution]

Hello SAP Community,

I found the solution.
The solution in my case was remove "Recovery administrator tasks" permission on my admin users.

With this permission given the user acts as an RAdmin User.

King regards,
Tiago Gonçalves