Trigger email using ODATA Call

[former_member711131]

Hello ,

We have a functionality where we want to Trigger an email from SAP Marketing Cloud from some user external of system . Just wanted to check if we have any possibility through any of Out of the box functionality ? Or will we have to define a custom trigger Interaction type for this ?

Thank you !

[former_member226 · Accepted solution]

Hi,

You can just configure a "custom" interaction type(e.g. DOUBLE_OPTIN_REMINDER) and send this "custom" interaction type to SMC when users log in to the commerce system after certain days. And in SMC you can configure a trigger-based campaign that is configured for "custom" interaction types. This way an email could be triggered very easily.

[maik_bosch]

I see trigger based campaigns as a good option here. As Interaction Type you could also use standard ones. You then send the interaction Odata call to the system and in the background the Trigger based camapign will schedule the email

[former_member711131]

Hi Maik,

Thanks . What could be best Interaction Type here since we want to send an Double Optin Remnider to customers ?

[former_member599277]

Hello Ajinkya,

Can you explain your scenario in detail ? So when an email should be triggered? For any particular Interaction ?

Regards,
Saravana.

[former_member711131]

Hi Saravana ,

We want to send an Double Optin Email reminder to customers when they login to commerce system after certain days.

Thanks