Trigger based campaigns and Marketing Area

[SauMaris]

We have three Marketing Areas. We have set up an email content and a trigger based campaign for each for the same interaction type.

When trigger interaction comes in, it is triggering all three campaigns irrelevant of a Marketing Area. Even though interaction has a Marketing Area assigned.

Is it because we haven't activated "Marketing Area for Campaign Execution"?

[former_member599277 · Accepted solution]

Dear Maris,

Yes as documented in

Implications of Activating Marketing Areas in Campaign Execution - SAP Help Portal

• If you activate the use of marketing areas, make sure that the imported interactions of a trigger-based campaign have the same marketing area as the campaign itself.

Marketing area in Imported Interactions comes in to play when you have activated Marketing Area for Campaign Execution.

Regards,
Saravana.