Trigger/Actions left pane disappeared in Campaign Designer app

[alessandroventuri]

I am struggling to get the Trigger/Actions left pane when editing a campaign

Normaly I can toggle it clicking on this icon:

but in my campaign the icon is not there

Any clue?

Thanks!

[isathore · Accepted solution]

Hi Alessandro,

Is the campaign released or running already? If so, the pane is no longer available. Campaigns cannot be changed when released, running, or finished. If the campaign is In Preparation and the button is not appearing, then please create a ticket under CEC-MKT-CPG-UI.

Best Regards

Isabelle

[alessandroventuri · Accepted solution]

Hi Isabelle, the campaign is paused.