TREX data not updating

[former_member520797]

Hi Experts,

There is an order which has 1 header and 3 items in CRM system. And the order was sync to TREX.

One item (item 40) data is stale.

I tried to update the order with FM 'CRM_EI_KB_SET_DELTA_UPDATE_UT' and report CRM_SAF_COMPILATION_DELTA. The header, item 10 and item 30 were updated. But item 40 was not updated still.

In table CRMD_EI_LANG_SAP, I can find all 4 KB ID before executing report CRM_SAF_COMPILATION_DELTA.

How can I find the reason of data not updating?

Thanks.

[S_Sriram]

Hi

You have to open the trexadmin tool in trex instance.

Regards

SS

[S_Sriram]

Hi

check the trex log,

Regards

SS

[former_member520797]

I found some 'trace files' in tcode TREXADMIN. But how to check it?

Thanks.

[S_Sriram]

Hi Liu.

What about the trex instance status? is it running or off? From CRM system check the RFC status.

Regards

SS

[former_member520797]

Hi Sriram,

Yes, the TREX is running, our basis team has confirmed. And I can updated/search orders except the item 40 above...