There is no section to view marketing attributes on accounts

[former_member654580]

Hi experts

I am replicating marketing attributes from C4C to SMC

First to Contacts And secondly to Accounts

But when checking the information summary, the contact does have a section where the marketing attributes should appear While in the summary of Accounts, that section does not have it.

Does this mean that the marketing attributes are only for contacts?

BR

Elio C

[former_member599277 · Accepted solution]

Hello Elio,

I can find Marketing attributes in Spotlighting Accounts as shown below.

Regards,
Saravana.

[former_member654580 · Accepted solution]

Hi saravana92

I understand, it is possible that some configuration is missing to be able to visualize that section in the accounts?

or will it be a system problem?

BR

Elio C

[former_member599277 · Accepted solution]

Hi Elio,

I dont think we have any configuration issue but rather it might have been removed using the UI Adaptation , Can you try to Adapt your UI and you should be able to add it if I am not wrong.

Hope this helps.

Regards,
Saravana.