cancel
Showing results for 
Search instead for 
Did you mean: 
Read only

Test email not sending to work email but other emails work

0 Kudos
297

HI all

Currently when I send a test email to my work email it does not come through. When sending the test to other emails such as gmail etc it does go through. Our work IT says that it is not being blocked on their end and our email server company says everythign is fine on their end as well. Where could the problem be? The test emails did wokr previously but suddenly stopped.

Thank you

Accepted Solutions (0)

Answers (1)

Answers (1)

isathore
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

Is this in a Q or P system? If in a Q, did you put your email address in the Campaign Execution Inclusion List?

If the issue persist, create a ticket for CEC-MKT-CPG-EXE.

Best Regards, Isabelle