Table order not working if Article is not assigned to DE tax

[SAPSupport]

S c e n a r i o

We are testing the Table Order to make integration for some ordering platforms (Wolt, Bold etc) and we found the following scenario.

Created an assortment with two articles 1 + 2.

Both Articles have assigned CY Tax Codes

Create a Table Order Configuration for country CY.

Sell both products. System fails

Assign also DE tax code on Article 1

Article 1 is sold using the correct CY tax code. Article 2 (which doesn't have assigned a "dummy" DE tax code on it) fails.

A c t u a l r e s u l t

DE tax code is needed to be assigned either we are working in another country

E x p e c t e d r e s u l t

No need to have DE tax codes if system is not working in Germany

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[SAPSupport · Accepted solution]

In order to resolve the issue:

1. Logon to CCO manager
2. Open the Table Order configuration app
3. Edit the table order
4. In the Details tab scroll down to the Country/Region field
5. Update the field from Germany to your country
6. Save your entries

Link to documentation: SAP Customer Checkout manager Guide

Country/Region: Tax codes applied to receipts are determined by the selected country/region.