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Synchronous Order management support Assisted Service Module or not ?

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does Synchronous Order management support Assisted Service Module, We are not able to get cart information for user in case of SOM

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VinayKumarS
Active Contributor
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Both are independent implementations. There is no dependency between these two implementations. Can you please describe and provide some screenshots for your problem?

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When I start session by entering user name and cart ID , start session, checkout page is not getting any cart data , Your shopping cart is empty message is displaying

VinayKumarS
Active Contributor
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as per the hybris documentation you have 3 different users from OOB.

asagent asagentsales asagentmanager.

asagentmanager-> can access customer cnd complete the checkout process.

For more info please check

https://help.hybris.com/6.7.0/hcd/8ac0c75486691014b81def8ce73b39b7.html