on ‎2018 Jun 27 1:15 PM
does Synchronous Order management support Assisted Service Module, We are not able to get cart information for user in case of SOM
Request clarification before answering.
Both are independent implementations. There is no dependency between these two implementations. Can you please describe and provide some screenshots for your problem?
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as per the hybris documentation you have 3 different users from OOB.
asagent asagentsales asagentmanager.
asagentmanager-> can access customer cnd complete the checkout process.
For more info please check
https://help.hybris.com/6.7.0/hcd/8ac0c75486691014b81def8ce73b39b7.html
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