Survey Questions

[former_member703991]

How to add a sub question? If the customer select yes as an answer then the sub question will appear or else it should skip to the next question.

[lucy_76]

Did anybody reply to this question? Is branching possible?

[PrasanthArya · Accepted solution]

Please refer to the Concept of Branching ins Surveys
refer : https://help.sap.com/viewer/24765b551a014b779b95c7b07d8e9079/CLOUD/en-US/4918d5dc187e4e5c9606ecbb053...

[former_member703991 · Accepted solution]

How to change the font size in the Survey Questions??

[PrasanthArya · Accepted solution]

changing font/design is only there for external surveys of type satisfaction , for all other this option is not available since they are internal to C4C user

[lucy_76 · Accepted solution]

Thank you for your prompt answer!