Solr index job running forever - Timeout occured while waiting response from server at: http://10.0.0.10:8983/solr

[Former Member]

Hello everyone, We are using master and slave solr servers on our prod system. We increased indexing timeouts son solrConfig but it didn't solve our problem:

When We start full index from backoffice job it is staying running forever and I am taking these errors:

         18.10.05 05:05:09:262    INFO    Started indexer cronjob.
         18.10.05 06:45:51:843    WARN    Error during indexer call: NationalIndex
     de.hybris.platform.solrfacetsearch.indexer.exceptions.IndexerException: de.hybris.platform.solrfacetsearch.solr.exceptions.SolrServiceException: org.apache.solr.client.solrj.SolrServerException: Timeout occured while waiting response from server at: http://10.0.0.10:8983/solr
 Caused by: java.net.SocketTimeoutException: Read timed out

When I check from my master and slave server's index folder I am seeing indexed files has modified and indexing is successfull.

Why solr job is running forever although indexing process is successful? How can I solve it?

Thanks.

[former_member387866]

Hi Mehmet,

Can you contact the Solr Admin Web UI on the http://your_host:8983/solr?

When you start-up your Commerce Suite, is there any issue with the Solr Server Startup from the <extension name='solrserver' />?

Any issues with the shutdown?

Regards,
Luke

[former_member627748]

Hi Luke,

We're also facing same issue and there is no error with solrserver while starting server.

Thanks