Solr Config for Backoffice - Index creation error

[Former Member]

Hello, we are getting the below error while trying to creaste index for Solr Config for Backoffice :

14.11.2018 15:16:30: WARNING: missing jalo class 'de.hybris.platform.commercesearch.jalo.ConditionalSolrSort' for item type 'ConditionalSolrSort' - trying supertype class instead 14.11.2018 15:16:31: ERROR: org.apache.solr.client.solrj.SolrServerException: Server refused connection at: https://localhost:8983/solr 14.11.2018 15:16:31: ERROR: Executing indexer worker as an admin user failed:

Can someone help? Thanks

[riya123333]

In which file you set the parameter solrserver.instances.default.autostart=false?????

[former_member751591]

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[Former Member · Accepted solution]

Try to connect to the Solr admin using https://localhost:8983/solr. If it asks for a password, check the Hybris documentation for the defaults. If you cannot connect, Solr didn't start, check the logs during startup for errors or try to start it manually.

If Solr is up, check the Solr settings in the backoffice, maybe the address is wrong or the password is missing. Check System > Search and navidation > Facet search Configuration > your index > properties > search and indexer configuration.

[Former Member · Accepted solution]

Many thanks Thomas, i was able to identify the issue, basically the Solr was not starting properly and i got the above issue. Then i manually run ant startSolrServer because of parameter solrserver.instances.default.autostart=false set in the system. Once Solr was up and i was able to connect to https://localhost:8983/solr then the index creation works properly .