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Soft Bounces SAP Marketing Cloud

Former Member
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335

Hi Experts,

can anyone tell me after how many soft bounces a subscription is deactivated?

Will the subscription be withdrawn or what happens?

Thanks a lot!

Christiane

Accepted Solutions (0)

Answers (1)

Answers (1)

KunalBansal
SAP Champion
SAP Champion

Hello Chris,

There is no hard and fast rule, you can create a KPI, please go through these help documents:

  1. Monitor Email Bounces Using Success Data
  2. Collecting Bounces, Unsubscribes, and Complaints

Kind Regards,

Kunal Bansal

SAP Marketing Cloud, Consultant