Smartedit stuck at preview mode

[former_member639736]

When I try to see any pages on Smartedit I get the message:

"SmartEdit is having difficulty loading the page. The page is either not compatible with SmartEdit or connection to it has been lost. Wait for the page to load or disable editing by going to Preview mode."

By checking the console logs on browser I can see this error going on multiple times:

"disallowed storefront is trying to communicate with smarteditcontainer"

According to the documentation, this error happens if your storefront is not on the whiteListedStorefronts on Smartedit configs. I did add the proper config: "*.mydomain.co.uk" but the errors still happen.

And in the tomcat logs I don't see any errors, except after I go to preview mode if I try to click on the drop-down menu to try and select the edit mode it throws a can't find composed type exception.

Any one has any suggestions on how to fix this?

[fionnziegler2]

Any solution here?

[stephanetremblay]

Hello,

I think someone else may have had a similar problem: https://answers.sap.com/questions/13153156/smartedit-no-composed-type-exists.html

One of the answers suggested to go look in the Backoffice and look for the Preview URL property for your website. Please have a look and let me know if you can find it.