Skills Management between SAP S4HANA Service & SAP FSM

[Soufianechaibi]

Dear Experts,

I hope this message finds you well.

We are currently working on an integration between SAP Field Service Management (FSM) and SAP S/4HANA Service via SAP Cloud Platform Integration (CPI), and I would appreciate your guidance on a few points related to skills management:

1. Does SAP S/4HANA Service support Skills Management ?

2. If so, for which objects is this functionality available? (e.g., Business Partner, Equipment, Service Order, etc.)

3. Additionally, how skills are integrated with SAP Field Service Management (FSM), if applicable?

Thank you very much in advance for your support.

Best regards,

#SAPFSM #FSM #S4HANAService

[nishantsharma02]

Please refer Integration Overview for the details.

[Soufianechaibi]

Hi Nishant,

Thank you for your response.

Just to confirm my understanding—does this mean that the integration is not supported in the standard version?

Additionally, I would like to know if S/4HANA Service supports Skills Management. If so, could you please clarify which objects are supported for this functionality?

Also, is it possible to implement the integration using a customized iFlow?

Looking forward to your feedback.
Best regards,