Simple product search is not working in backoffice product cokpit

[Former Member]

Hi,

Simple product search is not working in backoffice product cockpit in Hybris 6.5 version.

I can see below solr query. Please suggest me what could be the possible error.

[ x:master_backoffice_backoffice_product_flop] o.a.s.c.S.Request [master_backoffice_backoffice_product_flop] webapp=/solr path=/select params={facet.field=catalogVersion_en_string&facet.field=catalog_en_string&facet.field=price_usd_string& facet.field=priceValue_usd_double &facet.field=category_string_mv&spellcheck.dictionary=en&fl=score,*,pk&start=0&fq=_typeCode:("Product"+OR+"FsProduct"+OR+"GenericVariantProduct"+OR+"Material"+OR+"Modelo"+ OR+"VariantProduct")&sort=score+desc,pk_string+asc&rows=100&version=2&q={!boost}(%2B{!lucene+v%3D$yq})&facet.limit=50&spellcheck.q=1349089&spellcheck=true&y q=code_text:1349089+AND+name_text_en:1349089+AND+pk_string:1349089+AND+query:"{!multiMaxScore+tie%3D0.0}((code_text\:1349089\^1.0)+OR+(_backofficeLabel_text_en\:1349089\^1.0)+OR+(name_text_en\:1349089\^1.0)+OR+(pk_string\:1349089\^1.0))+OR+((code_text\:1349089*)+OR+(_backofficeLabel_text_en\:1349089*)+OR+(name_text_en\:1349089*))+OR+((code_text\:\"1349089\"\^5.0)+OR+(_backofficeLabel_text_en\:\"1349089\"\^5.0)+OR+(name_text_en\:\"1349089\"\^5.0)+OR+(pk_string\:\"1349089\"\^10.0))"&facet.mincount=1&facet=true&wt=javabin&facet.sort=count&spellcheck.collate=true} hits=0 status=0 QTime=112

Thanks,

[vinay_malempati]

Hi Pankaj,

Have you tried checking the backoffice solr facet search config if it is correct, then try accessing the solr directly and use the same query and see what happens.

[nitin_jain201187]

Hi Pankaj,

Did you find any solution to this issue?

Thanks in Advance

[Former Member]

Hi,

what do you mean by not working? If there are no results - have you run the indexer?

Cheers, Wojtek

[Former Member]

Yes there is no result for search action in productcockpit, meanwhile search result coming in back office - so yes indexer is fine.

What i doubt is (not sure) error might be because of And operator in above query's fragment.

q=code_text:1349089+AND+name_text_en:1349089+AND+pk_string:1349089+AND+query:

If this is the issue can you please suggest how to change the default operator for productcockpit.