Hi everyone,
we're currently planning to set up mailing campaigns via SAP Hybris in our organisation, however a few questions regarding feasibility and tracking are left - would be super grateful if anyone could provide help or point me to the right documentation!
Problem 1:
- Can the individual tracking link be automatically personalized in tho either:
a) a short URL or
b) a QR Code
so that the ease of actually using the link from the letter is maximized? If so, how?
Problem 2:
- Can the launch of a campaign trigger an update to the CRM? If so, how?
e.g. to save the personalized link in an according data field for each contacted client
Thank you all in advance!
Bluesky
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