Service Confirmation: No Billing Request after transferring to billing

[siowfong_chen]

Hi all,

We are using embedded CRM in the latest S4 version. I am able to create a service confirmation for a time confirmation. A CATS timesheet is posted successfully. The problem now is when I then releasing to billing, I did not get any DMR. There are no errors coming out of the system and I do not see anything useful information via F12.

Can someone please provide some pointers to the above as this is a very new area with very new information?

Cheers!

SF

[former_member222142]

Hi Siow Fong,

could you check the billing relevance of the mentioned item category ?

It should be setup as external billing, which should transfered to the billing due list after releasing the Service confirmation.

Best Regards

Gerhard

[siowfong_chen]

Hi, the billing relevance Setup is correct with External.

Regards

SF