Server error 500 on SAP Hybris commerce 1811

[Former Member]

Hi

I have installed hybris 1811 from scratch with b2baccelerator and everything seems to work fine. I can logon to the hac, backoffice and smartedit, but unfortunately not to my storefront, it just return a server error 500 without any errors or exceptions in the logs.

When I logon to the smartedit I can see the page to edit and if I open a new tap in the same browser I can suddenly logon to my storefront! But not in a new browser or after restart, I will always have to go to smartedit first.

Any idea will be appreciated.

Thanks

[arvind-kumar_avinash]

Please clear the cookies in your browser and try again. Alternatively, you can try in a different browser (e.g. Firefox). If it still doesn't work, please execute ant clean all updatesystem server and try again once the execution of the ant command is completed.

If none of the above works, you may have to extract the distribution zip in another folder and reinstall b2b accelerator i.e. execute install.bat -r b2b_acc (in Windows) or ./install.sh -r b2b_acc (in Mac or Unix based systems) from installer directory.

[Former Member]

Hi

1) Check the logs.
2) Follow some of the suggestions in this blog. 3) Are we talking only the basic setup, or do you have your own extension also ? Try with basic first. 4) Did you try without the addons first, see how far you get.

[former_member645475]

Hi Aladdin ,

Need some more information on this . We have setup b2c_acc recipe and on top of that we are installing b2bacceleratoraddon & commerceorgaddon . After that we initilalize the system - it get successfully build . Server start - not able to get the home page - it giving Server Error .

Please suggest Thanks.

[Former Member]

ant addoninstall -Daddonnames="smarteditaddon,commerceorgaddon,b2bacceleratoraddon,orderselfserviceaddon,customerticketingaddon,textfieldconfiguratortemplateaddon,consignmenttrackingaddon,sapcoreaddon,myaddon" -DaddonStorefront.yacceleratorstorefront="mystorefront"

[Former Member]

It is neither the url problem. It is finally working now. We needed to install more addons.

[Former Member]

Thanks for your response, I have tried all as you described but unfortunately I still get the same error.

[Former Member]

which url your using to access the storefront? Could be problem with your url