on 2021 Aug 21 1:57 PM
Sceanrio : As a Business user I want to segment the customers who have not purchased for the past 2 weeks and trigger Email campaign
System should refresh automatic target group daily basis. so that Campaign will be sent to particular customers on daily basis.
1st day : Target group to be created from sales order past 2 weeks customers not purchased (dynamic T.G)
Eg : Aug1st to Aug14th 2 weeks data is created in target group
Campaign is triggered to the target group members
2nd day : Does the system refresh target group automatically next day for past 2 weeks data please confirm?
Expected :Eg. Aug2nd to Aug15th data will be added to existing target group ?
Any other scenarios need to cover.. please suggest?
Regards,
Arun Anandan
Request clarification before answering.
Dear Arun,
Dynamic Target group will be rebuild whenever campaign is executed , so in your case , You will be using a recurring / Periodic campaign , so in that case , every day when campaign executes , dynamic target group will be refreshed and rebuilt happens and your scenario should work fine without any issues.
Regards,
Saravana.
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