Search is not working for SAP Commerce in help.sap.com. When will it be resumed?

[arvind-kumar_avinash]

Hi SAP Commerce Documentation Team,

Search is not working for SAP Commerce in help.sap.com. I tried with various types of words and phrases but it is showing the same result:

Your search did not return any results.

Please check that your spelled all keywords correctly.

Please look into it.

Best regards,
Arvind

UPDATE AFTER 5 HOURS:
It is still not working for me. Is it working for anyone else?

[former_member125366 · Accepted solution]

Hi Arvind,

Thanks for reporting this issue. It was also reported yesterday by one of our user assistance developers. I've tried reproducing the issue but unfortunately have been unable to do so. Our UA developer also reports that it is working for him now, too. It's possible there was a temporary glitch with the search engine yesterday which has now resolved itself.

Could I ask you please to try again? If you still have the issue, then try a different browser and/or empty your cache. Then report your findings here. This may help us to narrow down the issue. If it's still a problem for you then I shall report it immediately and get the team responsible to investigate.

Regards, .

[arvind-kumar_avinash · Accepted solution]

Hi - it had not been working since evening (UK time) of the day before yesterday and then I reported it yesterday. As you understand from the thread, also confirmed this last night that it was not working for him as well. However, I can confirm that now it is working fine for me (and hopefully for everyone).