Scope of CRM technical when moving from ABAP/4

[former_member619561]

Hello Everybody,

Iam ABAP/4 certified consultant and currentky working in cross applications. Ima intersted in moving into CRM Technical. What would be the scope and job prospect of CRM Technical in India and Abroad as well.

As i dnt know anything about CRM would it be good move. Kindly suggest me.

Regards,

Vidya Roma

[former_member619561]

Hi,

Thanks Vishal and Arjun for ur helpful comments,

Kindly send the technical document link so that it would be useful for everybody

Regards,

Vidya

[former_member182350]

Sorry...no link its personal document, prepared during last 2 years work experience as on whenver discover new things in CRM.

[former_member193352]

Hi Vidya,

I was in ABAP for about 2 yrs although I am not a certified ABAP Consultant but have good enough experience in it. I got the opportunity to work in CRM ABAP this Feb ans since then, it has been a great learning experience for me.

When you're switching from R/3 ABAP to CRM ABAP, one thing you must be knowing that its an Object Oriented Concept in CRM ABAP

You have to know (or learn it) about BAdI's. There are a lot of BAdI's than can and (probably) will be used for all kinds of business transactions, like service orders, activities, etc. It would be advisable to learn to programming model in CRM which involves several layers like the interaction layer for example.

There are some very useful reports: CRM_ORDER_READ.

Function modules: CMR_ORDER_MAINTAIN, CRM_ORDER_SAVE, CRM_ORDER_READ.

These are 'generic' FM which can be used for 'all' sorts of business transactions.

One more important thing to know is that most of the screens are composed of (enjoy) sap controls in which BDC programming won't do you no good. But this is not a disadvantage, since the FM above are actually all you need to have.

Main transaction code would be crmd_order (or crm_order, not quite sure). With this ONE transaction code you can process all business transactions in CRM. The screen can be customized in such a way that per business transaction, the screen will look different although you are still using the same transaction code.

And there really is a lot more than this, but you will find out eventually. It is a quite powerful module in terms of flexibility, customizing, post processing possibilities. Sounds all a bit abstract right now, but you will learn to love / like it (I hope).

And if you're asking about the future of this, let me tell you that SAP CRM Consultants have got the highest billing rate comapred with all other modules.

If any more questions, please get back anytime.

Thanks

Vishal

[former_member182350]

Dear Vidya,

Its easy to move on CRM technical if you know ABAP very well, Just need to know basic CRM process.

CRM is all bout to 3 basic mdoules = Marketing, Sales and Service and on top of it UI technologies like Web IC, PCUI etc. Alss there other tools like Easy Enhancement Workbench(EEWB) to add new fields etc.

As Vishal had mentioned @ transaction "CRMD_ORDER" which is know as One Order frame work in CRM need to be understood throwly. As well as need to have awareness of other transaction like master data : Busines partner: BP, Products : COMMPR01.

I will be happy to send technical document if u wish too.Just drop email id.

Check out this links:

[http://help.sap.com/saphelp_crm50/helpdata/en/1a/023d63b8387c4a8dfea6592f3a23a7/frameset.htm]

[https://www.sdn.sap.com/irj/sdn/crm-elearning]

Best Regards,

Arjun

Pl. do reward points