Satisfaction Survey no longer active message

[Bharathraj_A]

Hello Expert,

I am trying to create the external satisfaction survey in ticket. The link is generated ,it shows the below message

What cold be the reason for this message. The survey has a active validity.

Regards,
Bharathraj

[Bharathraj_A]

jerry.wang Could you please help on this.

[former_member240432]

A reference link about Satisfaction Type Surveys from our SAP Help in case other readers might be wondering how this works. Happy to see that it is working in your side Bharath, thanks for sharing back with everyone !

[Bharathraj_A]

It worked , when i used the new survey category of satisfaction type