2 weeks ago
Hello SAP Community,
We are using SAP Sales Cloud v2, and one of our tasks is to add the Account External ID to the Quote print form. In Version 1, it was possible to define an extension scenario for a custom field and use it in the Quote object as well.
But how can this be done in SAP Sales Cloud v2? I don't see the custom account fields in the Quote object. Which tool should I use? An External Hook? But if I understand correctly, that leads to additional calls to CPI. I also don't see any custom fields from other objects available via Determination.
Thanks
Alex
Request clarification before answering.
You're right — SAP Sales Cloud v2 has introduced significant architectural changes compared to v1, especially when it comes to extensibility and how data flows between objects like Account and Quote.
Yes, you can use external hooks. They're the official way to enhance business logic or enrich objects like Quote with data from related objects (e.g., Account). And yes, you're right it involves a round-trip via CPI, which might impact the performance a bit.
I hope it helps.
Rob
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