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SAP POS DM - Reversal transaction is not working after importing request on PRD

pcmoraes
Discoverer
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353

Hi,

We are facing an issue on production after importing a request in a reversed scenario (Reversal transaction = 1401).

In this scenario, we have 3 entries: 1 with sales movement data (transaction type = 1001), 1 with reversal transaction data (1401) and 1 to execute a Z task to send the WPUFIB to Retail.

Before transporting the request, we were able to see the messages:

"Task status changed manually from "Ready" to "Rejected". Reason: 1" - task 0090
"Task status changed manually from "Ready" to "Rejected". Reason: 1" - task 2002

"Task status changed manually from "Ready" to "Rejected". Reason: 1" - task 2011.



The status of the tasks got rejected successfully:

The tasks definitions (0090, 2020, 2011 and 0040) are attached.

After importing the request, the tasks 2002 and 2011 are not being rejected and we can see different messages:


And the status of tasks are completed not rejected:

How can I fix it?

Best Regards

0040.png

0040-par.png
0090.png

2002.png

2011.png

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