on 2020 Apr 02 7:43 PM
Hi,
I am trying to configurate the SAP Outlook Add-in for C4C but I am having problem in the activation of the option
"Integration of Local E-Mail Applications with Activity Management" that appears as disabled.
I already downloaded the Add-In for Microsoft Outlook®.
Can you help me to activate this point in the Implementation Project Option?
Best Regards!
Request clarification before answering.
Hello Maria Gushiken,
If it is required to scope the scoping element Integration with Local E-Mail Applications (under Office and Desktop Integration, Communication and Information Exchange) then, Activity Management should be scoped first.
The scoping element Integration with Local E-Mail Applications has the dependency with Activity Management.
Hope that helps.
Best Regards,
NM
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