SAP Marketing: Technical details about "send parameters" for triggered follow-up actions

[former_member558862]

We would like to use the "Send Parameters" which are available for the "Send Email" action in case you add the action as follow-up action after a trigger. Since we want to use those parameters within a custom action (which sends emails as well), we would be interested in the technical background.

How does the scheduling work from a technical point of view? Is anyone aware of the relevant coding parts within the email action class so I can have a further look? I did not find it when I had a look at the class.

[former_member599277 · Accepted solution]

Hi Christian,

From my initial search I got this class CL_CUAN_MARKETING_ORC_A_TRIGGE .
May be you can check the coding in the above class , let me know if this is not helpful.

Regards,
Saravana.

[former_member558862 · Accepted solution]

Hey saravana92,

thank you. I will have a look on that. Do you maybe know if those sending parameters can be enabled for custom actions e.g. via some customizing table?

BR

[former_member226 · Accepted solution]

Hi,

Yes it is possible to configure Send Parameters for custom action as well using table CUANS_MKTORC_AP. Basically here you need to define the key as the action ID that was defined for CUANS_MKTORC_AC. These both tables go hand-in-hand. If you need further information then you might need to dig into SE80 package: CUAN_BO_MARKETING_ORCHESTRATN where everything about campaign orchestration is captured/stored by SAP development team.

You can also check the blog https://blogs.sap.com/2018/01/29/custom-action-in-hybris-marketing/ which explains the process of adding a new action.

BR