SAP Marketing Cloud

[arvinth]

Dear Experts,

We have uploaded marketing contacts in SAP Marketing Cloud

The primary Key fields are: ID, ID_OF_ORIGIN, EMAIL

Example contact record:

ID ID_OF_ORIGN EMAIL NAME MARKETIN_AREA

-----------------------------------------------------------------------------------------------------------------------------------------
1234 SAP_C4C_BUPA ark@sap.com Thomas Müller Marketimg Area 01

We want to extend this contact person into another marketing area "Marketing Area 02"

How can I extend this contact person into multiple marketing area ?

We have tried to upload as 2 records from CSV file via Import Data App but it gives error

CSV file Data:

1234 SAP_C4C_BUPA ark@sap.com Thomas Müller Marketimg Area 01

1234 SAP_C4C_BUPA ark@sap.com Thomas Müller Marketimg Area 02

Many Thanks.

Kind Regards,

Arvinth

[former_member599277]

Hi Arvinth,

Can you try the Application job

Contacts: Enrich Contacts with Marketing Area - SAP Help Portal

for your case ?

Regards,
Saravana.

[arvinth]

Hi Saravanan,

It works via job but the end user doesn't want to create live target group because of the following reason .

They are receiving CSV file which contain person data with multiple marketing area e.g as below

1234 SAP_C4C_BUPA ark@sap.com Thomas Müller Marketimg Area 01

1234 SAP_C4C_BUPA ark@sap.com Thomas Müller Marketimg Area 02

66794 SAP_C4C_BUPA ark@sap.com Thomas Müller Marketimg Area 03

66794 SAP_C4C_BUPA ark@sap.com Thomas Müller Marketimg Area 05

8989 SAP_C4C_BUPA ark@sap.com Thomas Müller Marketimg Area 09

They have to create live target group from segmentation based on some segmentation attribute filter condition but they don't have any conditions ( in segmentation attribute ) to separate the contacts for live target group.

Is there any other option to bypass this validation while uploading CSV fiel.

Many Thanks.

Kind Regards,

Arvinth

[arvinth]

Hi Saravanan,

Great , it works . I could able to update contact person marketing area with this job.

Many Thanks. 🙂

Kind Regards,

Arvinth