SAP Marketing Cloud (yMarketing) and Facebook Campaign Integration

[former_member247280]

Hi there,

I’m helping one of my clients integrate Facebook Campaigns into SAP Marketing Cloud, and I’m having trouble getting the Facebook API to work using this guide here: https://blogs.sap.com/2019/03/15/sap-marketing-cloud-how-to-create-a-facebook-app-for-campaign-and-c....

I’ve already gone through the process of creating the App, linking it to my business, and it’s configured similar to what’s above. I think the part I’m stuck on is I’m at a point where I can’t query my own Business account because I don’t have ad_management on my App, but I can’t get those permissions without publishing. And I can’t publish the app, unless I can show the app is working and can make 14k requests in a month. I already looped in my SAP Customer Engagement Manager, but wondering if you guys have any clever ideas?

$ curl -X POST -F 'name="VGTestCampaign"' -F 'objective="LINK_CLICKS"' -F 'status="PAUSED"' -F 'access_token=" "' -F 'special_ad_categories="[]"' https://graph.facebook.com/v7.0/act_ADACCTNUMBERHERE -F 'debug=all'

% Total % Received % Xferd Average Speed Time Time Time Current

Dload Upload Total Spent Left Speed

100 1465 100 630 100 835 4883 6472 --:--:-- --:--:-- --:--:-- 11445{"error":{"message":"Unsupported post request. Object with ID 'act_' does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https:\/\/developers.facebook.com\/docs\/graph-api","type":"GraphMethodException","code":100,"error_subcode":33,"fbtrace_id":"AGun9fndfhvlYRlX02Y86vo"},"__debug__":{"messages":[{"link":"https:\/\/developers.facebook.com\/docs\/apps\/versions\/","message":"The app tried to call version v7.0. This app can only call versions v8.0 and higher, so the request defaulted to version v8.0.","type":"warning"}]}}

Using this post (https://developers.facebook.com/community/threads/312575526328116/), I also found that I can’t query here because of permissions too.

{

"error": {

"message": "(#200) Missing Permissions",

"type": "OAuthException",

"code": 200,

"fbtrace_id": "AX15YrQrH93hmyP-ykdqPUa"

}

}

Any ideas on how to continue?

[former_member247280 · Accepted solution]

I ended up getting this working. I had to include every single SAP guide on what the integration was, and include a few test users using Facebook's app. I requested ads_management and the other permissions that were required to get that (needed prerequisites).

Finally, I also had to be very clear that this wasn't an app like Farmville and only would be used internally by my client's marketing team (who use SAP Marketing Cloud).

[former_member247280]

Hi Mohannad,

In order to get the Standard access I need to get the API working first and I can't without the ads_management working first. Has anybody had any luck getting the Facebook API work recently (I think they've made it stricter)?

Here's what it says: "To request Ads Management Standard Access your app must successfully make at least 1500 Marketing API calls with an error rate of less than or equal to 10% over a 30-day period." I can't do that without getting this part working.

[mohannad_el-jayousi]

Hello Vernon,

Can you try to make sure your configuration is as follows, as Facebook has introduced new data access levels:

Kind regards,

Mohannad

[former_member247280]

Hi Mohannad,

In order to get the Standard access I need to get the API working first and I can't without the ads_management working first. Has anybody had any luck getting the Facebook API work recently (I think they've made it stricter)?

Here's what it says: "To request Ads Management Standard Access your app must successfully make at least 1500 Marketing API calls with an error rate of less than or equal to 10% over a 30-day period." I can't do that without getting this part working.