on ‎2018 Jul 11 9:57 AM
Dear,
I have a small question related to Transferring Configuration (from Manage Your Solution app) of SAP Marketing Cloud.
https://help.sap.com/viewer/8982c0f28bca4839b563f10df1f8c259/1802%20500/en-US/65ae206cd99f4b319d3561... clearly states the steps, first set status Confirmed of configuration, then proceed to run phase, and create a ticket at SAP.
But what happens if you have made changes and NOT set them to status "confirmed" ?
Are those changes then NOT transported?
Thanks for your feedback,
Joyca Vervinckt
Request clarification before answering.
Hi Joyca,
I would suggest to confirm everything before ordering the production tenant. Else it might cause inconsistencies in the new production tenant if not everything is transported at the same time.
BR
Theo
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Hi,
I'm talking about incremental changes, after go-live.
Like adding a new marketing area, adding an additional origin, adding an additional interaction type,
suppose you added 2 new interaction types and 1 new marketing area. And you only set the interaction type activity to confirmed (because e.g. the added marketing area is for another project and you don't even want it transported yet).
Then how does it work?
Kr,
Joyca
Hi,
According to https://help.sap.com/viewer/082b48bfe4dd4e37b4032ed3d8fdec8d/1802%20500/en-US/427d9605efa54a7cb8d89a... only configuration items marked as mandatory need to be confirmed in order to be able to proceed to the run-phase.
But please double-check this with the SAP Marketing Cloud operations team by opening a ticket on component XX-S4C-OPR-SRV.
BR
Theo
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