SAP Marketing Cloud: Segmenting only manual opt-ins/opt-outs made in the system

[former_member558862]

I would like to set up some interaction-based live target groups which should filter only those interactions:

Opt-Ins

• Generated by clicks on the confirmation mail (name equal "Bestätigungsmail...")
• Manual changes by the user in the contact profile by changing the permission

Opt-Outs

• Generated by opt-out landing pages (name contains "Opt-Out")
• Manual changes by the user in the contact profile by changing the permission

I set up some segmntation like this:

Filters for interactions from the confirmation mails and landing pages are quite clear for me. However, I'm struggling with identifying manual changes. I hoped to filter on the communication medium equal "System". But it seems like it's not always system, e.g. in this case:

• Create the contact and permission via API: Interaction will have communication medium web
• Change the permission again but manually: Interaction will still have communication medium web

Do you see any option to filter those kind of interactions?

As a workaround I could maybe (partly) work with the note. This should probably be the NTERACTIONCONTENTSUBJECT attribute, right?

[mohannad_el-jayousi]

Hello Christian,

I do not believe there's a distinction right out-of-the-box between permission changes via API vs UI.

Kind regards,

Mohannad