We are doing a On24 integration with SAP Marketing cloud. We have different iflows in the package which will allow to bring the information from On24 to SMC.( Third Party Marketing Events Integration with SAP Marketing Cloud )
https://help.sap.com/viewer/0f9408e4921e4ba3bb4a7a1f75f837a7/2002.500/en-US/76c8381e18be4450a54944ed...
We would like to extend the Contact profiles and Interactions to enhance with On24 integration.
SAP Standard iflows only bring the following information.
- Events information
- Participants information
- Registrants information
You will see the Events information is imported with registrants. In this case, we would like to bring custom & Standard fields mentioned in the On24.
From On24, it only records On24 id , email address, Company name, first name, last name. However, lot of other information related to the Event registrations or attendance is missing. We would like to enhance the profiles in SMC with the data from On24.
We have some custom fields on contact profile and would like to enhance it based on the data from Marketing events.
We are only able to extend new fields to the below business contexts.
- Marketing: Marketing Events
- Marketing: Marketing Event Participants
How can we bring the data from Event registrations and enrich the profile on SMC.
Bluesky
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