SAP Marketing Cloud: Change validation logic for phone numbers

[former_member558862]

Is it somehow possible (e.g. by custom logic) to change the adapt the validation logic for phone numbers? Our issue is that a lot of phone numbers from the original system get lost in the SAP Marketing Cloud because the country prefix does not exist. However, we don't need the "correct" phone number for sending SMS. We only want to use it for content personalization. In this case it would be totally fine if there is no country prefix.

Is there some way to adapt the logic or would the only option be to create some additional custom text field "Phone Unchecked" and use this one for personalization?

Thanks & BR
Christian

[former_member599277 · Accepted solution]

Hi Christian,

As per my understanding , Its not possible to skip the Validation check by Custom logic ,but may try the BADI Review Imported Interaction Contact Data - CUAN_IMPORT_IC

Custom Logic - SAP Help Portal

And can try to update your phone numbers with right country prefix , may be this way could help.

Regards,
Saravana.