Hello experts,
We have Groupware integration with SAP CRM and it was working fine until last week.
Suddenly, the sync between SAP CRM & Outlook stopped working. Users are not able to see the CRM activities in Outlook. When we checked the logs, we don't see the OUT folder where there were 2 folders IN & OUT earlier. And, the TraceLog & ErrorLog files do not show any specific issue. The file content is normal.
Could you please help where else we can check further to fix this issue?
Your help will be much appreciated.
Thank you in advance!
-Ricky
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