SAP Enable Now Integration With SAP C4C

[SAPSupport]

How to integrate SAP Enable Now with SAP Cloud for Customer (C4C)?

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[SAPSupport · Accepted solution]

For details on integration of SAP Enable Now with SAP Cloud for Customer, see the documentation here:

Enhancements: Enable Now Integration | SAP Help Portal

Extensibility Available for In-App Help Tool - SAP Enable Now | SAP Help Portal

SAP Companion Integration Guide | SAP Help Portal

[Harish_Vatsa]

There are several steps involved in integrating SAP Enable Now with SAP Cloud for Customer (C4C):

1. Create a User in C4C: Create a user in C4C with the necessary permissions and roles to use SAP Enable Now.

2. Create a Role Collection: Create a role collection in C4C for SAP Enable Now.

3. Create an API User in C4C: Create a new API user in C4C that will be used for the integration with SAP Enable Now.

4. Register SAP Enable Now in C4C: Register SAP Enable Now as an external system in C4C.

5. Generate an API key for SAP Enable Now: Generate an API key in C4C that is specific to SAP Enable Now.

6. Enter the API key in SAP Enable Now: Enter the API key into SAP Enable Now to establish the connection between the two systems.

7. Map the Data: Map the data fields between C4C and SAP Enable Now to ensure that the data is transferred correctly.

8. Test the Integration: Test the integration between C4C and SAP Enable Now to ensure that everything is working as expected.

9. Roll out the Integration: Roll out the integration to all relevant users and make any necessary adjustments.

By following these steps, one can successfully integrate SAP Enable Now with SAP Cloud for Customer (C4C)